Welcome to Bluly! By accessing or using our website (bluly.shop) and placing orders for our products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. Agreement to Terms
By accessing our website or making a purchase from Bluly, you agree to these Terms of Service and our Privacy Policy, which govern your use of our services. If you do not agree to these terms, please do not use our website or purchase our products.
2. Products and Services
We offer high-quality wooden chess products, including handcrafted boards and unique sets designed for both casual and serious players. All products listed on our website are subject to availability and may be modified or discontinued without prior notice.
Product Descriptions:
We strive to ensure all product descriptions, images, and details are accurate. However, we do not guarantee all information is error-free. If you have any questions, please contact us at support@bluly.shop before purchasing.
3. Ordering and Payments
Order Process:
To place an order, select your desired items, add them to your cart, and proceed to checkout. You’ll need to provide your shipping information, payment method, and any other required details.
Pricing:
All prices are listed in GBP (£). Prices may change at any time without notice, but once an order is placed, the price at checkout is final.
Payment Methods:
We accept major credit/debit cards, PayPal, and other secure payment options available at checkout. All payments are processed securely.
4. Shipping and Delivery
Shipping Policy:
We ship our products across the UK and internationally. Shipping fees are calculated at checkout based on your location and preferred shipping method. We aim to dispatch all orders within 2–4 business days.
Order Tracking:
Once shipped, you’ll receive an email with tracking information (where applicable).
Customs and Duties (for international orders):
You are responsible for any customs fees or import taxes incurred during delivery.
5. Returns and Refunds
We want you to love your purchase. If you’re not satisfied, you can request a return within 30 days of receiving your item, subject to the following:
The item must be unused and in original packaging.
Return shipping costs are your responsibility unless the item was damaged or incorrect.
To request a return or refund, email us at support@bluly.shop.
6. Account Creation and Security
Account creation is optional but recommended for a faster checkout experience. If you create an account, you’re responsible for keeping your login credentials secure. Notify us immediately if you suspect unauthorized activity.
7. Prohibited Use
You agree not to use our website or services for any unlawful or harmful activities, including but not limited to:
Engaging in fraudulent transactions
Interfering with website functionality
Violating applicable laws or regulations
8. Limitation of Liability
To the maximum extent permitted by law, Bluly will not be liable for indirect or consequential damages related to your use of our site or products, including product defects, delivery delays, or loss of data. Our total liability shall not exceed the purchase price of the affected product(s).
9. Indemnification
You agree to indemnify and hold harmless Bluly, its staff, and affiliates from any claims, liabilities, or expenses arising from your violation of these Terms or misuse of our products or website.
10. Intellectual Property
All content on our website—including text, graphics, logos, and product images—is the property of Bluly or its content providers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute this content without prior written permission.
11. Modifications to Terms
We reserve the right to update or revise these Terms of Service at any time. Any changes will be posted on this page, with an updated effective date. Please check back periodically.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes will be resolved under the exclusive jurisdiction of the courts located in Norwich, United Kingdom.
13. Contact Us
If you have any questions about these Terms, feel free to reach out:
Email: support@bluly.shop
Phone: +44 7950415836
Address: 27 St Alban’s Rd, Norwich NR1 2QX, United Kingdom