At Bluly, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place an order, or contact us.
By using our website (bluly.shop) or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
Contact Details: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, and shipping address.
Payment Information: When making a purchase, your payment details (e.g., credit card or PayPal info) are collected through secure third-party payment gateways. We do not store your payment information directly.
Usage Data
Cookies & Tracking: We may use cookies and similar technologies to analyze website traffic, enhance functionality, and personalize your experience. This includes data like your IP address, browser type, and browsing behavior.
2. How We Use Your Information
We use your information for the following purposes:
To Process Orders: Including order confirmation, delivery, and customer support.
Customer Support: To respond to inquiries or resolve issues with your order.
Marketing & Promotions: With your permission, we may send promotional content such as offers or new product announcements. You may unsubscribe at any time.
Website Improvement: To better understand how users interact with our site and to improve navigation, layout, and performance.
3. Sharing Your Information
We do not sell or rent your personal information. We only share data with trusted third-party providers when necessary, including:
Payment Processors (e.g., Stripe, PayPal)
Shipping Partners (e.g., Royal Mail, DHL)
Service Providers for website hosting, analytics, and marketing.
All third-party services are required to keep your data secure and confidential.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we do our best, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update or correct your personal information.
Deletion: Request deletion of your personal data, where applicable.
Opt-Out: You can unsubscribe from our marketing emails anytime via the link provided or by contacting us at support@bluly.shop.
6. Retention of Data
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, your data is securely deleted or anonymized.
7. Links to Other Websites
Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting any personal information.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here with an updated “Effective Date.” Continued use of our site after changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, you can reach us at:
Email: support@bluly.shop
Phone: +44 7950415836
Address: 27 St Alban’s Rd, Norwich NR1 2QX, United Kingdom